Create Construction

Create Construction was established in 2006 by Paul and Gill Mathison. The firm's inception occurred shortly before the onset of a significant recession in the UK economy. Navigating these challenging economic conditions during its formative years provided the founders with valuable experience in operating a lean business model. This period instilled a focus on strategic personnel selection and the development of efficient operational processes within the company. The early environment shaped the firm's approach to business, emphasizing resilience and careful resource management.

To distinguish its services from competitors, Create Construction recognized that it could not effectively compete on the low margins prevalent in the tendered market. As a result, the company began to integrate a comprehensive consultancy service into its pre-construction phase, offered in conjunction with its core construction solutions. This approach assists clients in addressing the complexities inherent in development projects. The firm guides clients through the entire design process, actively contributing value engineering ideas, formulating strategic plans, and assembling dedicated teams to achieve specific construction objectives. This integrated model positions the company as a "one-stop shop" for clients, managing projects from initial concept through to completion.

The company's operational strategy is characterized by a direct engagement model, where 100% of its workload is secured through one-on-one negotiations. This method underscores a commitment to personalized service and bespoke project delivery. A notable outcome of this approach is a high rate of repeat business, indicating strong, enduring relationships with its clientele. The firm's ability to consistently meet client needs and deliver on complex projects contributes to this pattern of sustained partnerships.

Create Construction initially built its reputation within the student accommodation sector. The firm became known for its capability to execute intricate projects, often situated in active environments and subject to strict, non-negotiable deadlines. This expertise allowed the company's standing to grow significantly. Currently, Create Construction extends its operations across three distinct high-volume accommodation markets: Hotels, Residential/PRS (Private Rented Sector), and Student Accommodation. The firm applies its specialized knowledge and delivery capabilities across these diverse but related sectors.

The demand for Create Construction's services has led to substantial growth, reflected in a reported forward order book that exceeded £55 million. This figure was noted in August 2017, indicating the company's strong project pipeline at that time. As the organization continues to expand, it identifies key challenges related to its human capital and supply chain. Specific areas of focus include staff retention and ongoing professional development. Additionally, the firm prioritizes effective supply chain engagement and operational efficiency to support its project delivery and sustained growth.