Housing Hand, a prominent provider of rental services in the UK, has announced a significant growth in revenue, reporting £4.2 million for the financial year concluding June 2025. This figure marks an impressive 37.7% increase from the previous year’s revenue of £3.03 million, which itself represented a substantial 49% rise over the year before. Such growth not only highlights the company’s resilience but also its ability to adapt to the changing dynamics of the UK rental market, particularly within the purpose-built student accommodation (PBSA) sector.
Adapting to Regulatory Changes
In the face of a shifting regulatory landscape, Housing Hand has positioned itself as a key player, offering essential services to landlords, accommodation providers, universities, and letting agents, including those managing Houses in Multiple Occupation (HMOs), PBSA, and Build to Rent properties. The introduction of the Renters’ Rights Act has necessitated innovative solutions, and Housing Hand has stepped up to support its partners in navigating these changes effectively.
Innovations and New Offerings
A recent innovation from Housing Hand is the digital Accommodation Provider Portal, which has successfully reduced average pay-out times from 25-28 days down to 21-27 days. This improvement is crucial for landlords and accommodations that rely on timely transactions. Additionally, the company has launched A-Void™, a new service designed to ease financial pressures on student tenants leaving early under a Ground 4A notice. This service covers up to three months’ rent at just 50% of the cost, demonstrating Housing Hand’s commitment to supporting students in challenging situations.
Research and Health Initiatives
Reflecting its dedication to understanding the needs of renters, Housing Hand conducted a survey involving approximately 1,700 renters, resulting in the publication of the ‘Understanding Renters in 2025’ report. This research has revealed critical gaps in financial literacy among renters, prompting the company to take action. In collaboration with HealthHero and Gallagher UK, Housing Hand has also launched a digital health and wellbeing service, which provides video and telephone GP appointments alongside mental health support. Notably, data indicates that 23.1% of consultations take place during weekends, with 86.5% of these leading to care plan agreements.
Partnerships and Future Outlook
Currently, Housing Hand maintains partnerships with 65 universities across the UK, with 41 of these institutions having specific arrangements for care-experienced and estranged students. Looking ahead, the company is poised to introduce further innovative products in 2026 and is actively collaborating with international partners to bolster the UK student rental market. Jeremy Robinson, the group founder and CEO of Housing Hand, remarked on the company’s progress, stating, “Housing Hand’s continued evolution is proving invaluable to tenants and rental accommodation providers alike. Over the past four years, we are proud to have settled £5.7 million in a way that eases the stress for all parties. Our aim is to offer a calm boat in stormy waters, supporting the rental sector not just to survive but to thrive as we collectively navigate the shifting regulatory landscape.”